Returns & Exchanges

At Aera, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for all unused items in their original packaging. We strive to make the return process as seamless as the comfort our products bring to your living space.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the items in their original boxes, ensuring all protective inserts are included to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.